• (0800) 689 45 76
  • support@rapiditresponse.com
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Rapid IT Response provide all home and small business customers with free onsite visits which are always provided free of charge and covered by our No-Fix-No-Fee guarantee so you know your guaranteed a fix without paying a penny. Our coverage areas for home and business Computer Repairs, Laptop Repairs and IT Support Services include Aberdeen, Perth, Portlethen, Montrose, Blairgowrie, Ellon, Fraserburgh, Dundee, Westhill, Braemar, Inverurie, Keith, Aviemore, Cruden Bay, Alford, Forfar, Arbroath, Aberlour, Stonehaven, Huntly, Dyce, Grantown on Spey, Banchory, Blairgowrie and Turriff.


If your home computer breaks, don't panic. We offer a huge range of laptop computer repair services for both home and businesses.


We offer small businesses a maximum two hour response time for all network, laptop, mobile and tablet device repair services.


We offer free callouts for home and businesses within our coverage areas. Just book an appointment and we will arrive at that date and time.


Our fully qualified computer engineers will repair your laptop, mobile or tablet device quickly and efficiently, keeping you informed all the way.


We are a team of fully certified engineers with over 25 years experience providing Computer Repairs, Laptop Repairs and IT Support Services to residential and business customers in Aberdeen, Aberdeenshire, Angus, Perthshire and Moray.


Our aim is to minimize your computer problem from reoccurring and offer you low cost computer repair work that is essential for your computer.


We can solve your operating system and microsoft office related computer problems, from simple installs and virus removal to network troubleshooting.


From broken or cracked laptop screens to tablet and mobile phone screen repairs. We can supply and fit replacement screens for many devices at a fraction of the cost.


Rapid IT Response are fully qualified network engineers with CCNA accreditations and specialists in network cabling, cable installations and network diagnostics.


Are you looking for Android, Apple iPad, iPhone or tablet repair services? We carry out large number of mobile and tablet repairs every day. All repairs are guaranteed for 30 days.


We provide appointment based Computer and Laptop Repair Services to home and residential customers throughout Aberdeen, Aberdeenshire, Angus, Perthshire and Moray.


We are always happy to hear what our customers have to say and thought that we would share some customer comments with you. If you would like to share your own comments please email us.

To who it may concern, Over the past ten years I have utilized a number of IT people to help me out when I have had problems, all with varying degrees of success Luckily for me I came across Rapid IT Response and have had excellent service since.

As an independent contractor I rely heavily on my system at home and as with most people, I cannot be without a computer setup which works efficiently. Rapid IT Response have always responded quickly and sorted out all my problems, big or small and do it well, plus arranging visits is always straightforward. No problem appears to be unsolvable and even if your computer requires to be taken away, its back within 24hrs. Advice and discussion is always available even if its not a direct computer issue. I would recommend them to anybody who requires efficient and competent IT solutions.

I required a fix to both long standing issues and in particular a short term crash of a system exacerbated my own attempts to correct it. The client experience from first contact on the telephone through to meeting the analyst in person

was professional, friendly and reassuring. Your charging structure is fair, clear and understandable and the service was delivered after a brief but targeted consultation and ultimately 100% effective. I did have some queries the following day and was again satisfied with the remote fix which was excellent use of time.

I would just like to thank you for the excellent service your team provided. I emailed in a booking yesterday afternoon when my laptop crashed, and the engineer came today to the house, fixed the problem and got laptop up and running again really quickly,

and gave loads of advice. It was a brilliant service very fast efficient and professional. The engineer was bang on time, very polite, very professional and obviously extremely knowledgeable, if you could pass my thanks on to him too. I will certainly be using your company again for any PC issues, and will advise my friends and family to do the same!

I had a log on problem with my laptop and called Rapid IT Response. Thanks to telephonist that took my call and the tech guy who did the repair I was back in service within 24 hrs. During the repair the tech also advised me on a few issues i’ve had since...

i purchased the computer. A first star service from Rapid IT Response.

Prefer to know how much your repair will cost?

Just provide us with a few details and we will provide you with a no obligation quotation